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Out of Office, Out of Sync?
How BraddockMatthewsBarrett Holiday-Proofed their London Office
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Background
BraddockMatthewsBarrett or BMB (formerly David Barrett Partners) is a respected executive search firm known for its high-touch service and seamless delivery. In the London office, Dina (their Executive Assistant and Office Manager) is the heart of the office and the lynchpin who project manages their assignments.
Need
Operational continuity for BMB is critical. In a boutique search firm where precision, pace, and polish are non-negotiable, going without holiday cover isn’t just inconvenient - it’s a business risk.
Risks
The potential consequences of leaving their EA’s role uncovered during her holiday are:
Interview chaos: delayed scheduling slowing down process.
Client silence: emails unanswered, updates delayed, and a dip in perceived service.
Team overload: the additional loading on the remaining team risked pulling focus from strategic business development and assignment work.
Candidate confusion: gaps in communication leading to frustration and disengagement, risking more work and longer, more costly, assignments.
Approach
Through our annual subscription plan, BMB is able to seamlessly cover Dina’s main holidays throughout the year. The plan offers flexibility to choose the number of days and hours needed, with dates booked in advance to ensure smooth planning.
Before each holiday, we work closely with Dina to ensure everything is set up for success:
✅ A workload report outlining the team’s responsibilities and key actions
✅ A workload report outlining the team’s responsibilities and key actions
✅ An experienced Search EA (Leanne) is assigned for the full duration of Dina’s leave
Results
✅ Continuity without compromise: our client BMB benefits from true continuity — thanks to Leanne, one of our experienced Search EAs, who seamlessly steps in each time. Her familiarity with the team, workflows, and systems means there’s no learning curve, and no need for costly temporary solutions.
✅ Rest for EA’s, productivity for partners: with ExecutivEdge in place, Dina can take a full, restful break knowing the business is in safe hands. The Partners remain productive, and the search process continues without missing a beat.
✅ A smooth return: Leanne keeps everything running efficiently, including managing the inbox and priorities. When Dina returns, she finds everything under control - ready to pick up exactly where she left off.
“I knew Leanne as we'd worked together years ago, so I picked up the phone when I saw her posts on Linkedin and she met the team. The rest is history, and we haven't looked back. I no longer dread my holidays, being disturbed whilst away or return to an over full inbox and a to-do-list where everything is a priority. It's a process that works - brilliant!”
“I knew Leanne as we'd worked together years ago, so I picked up the phone when I saw her posts on Linkedin and she met the team. The rest is history, and we haven't looked back. I no longer dread my holidays, being disturbed whilst away or return to an over full inbox and a to-do-list where everything is a priority. It's a process that works - brilliant!”
Dina Durand, EA & Office Manager, BMB Ltd
Dina Durand, EA & Office Manager, BMB Ltd
Even the most capable firms can be vulnerable when their lynchpin steps away for a well-earned break. With the right planning and support, holiday cover doesn’t have to mean compromise, dread or stress. ExecutivEdge makes it straightforward and seamless.
Can we do the same for you?
Get in touch today to seee how we can support you
Book a free consultation
Let’s talk
We can start achieving your goals together today!
Call
07733 267 250
©️ 2023, ExecutivEdge UK Ltd. All rights reserved.
Website design by Cosmic Velocity
Company registered in England and Wales No. 15174933
Registered office: Lawrence Rose Accountants Ltd, Basepoint Business Centre, Rivermead Drive, Swindon SN5 7EX.
Let’s talk
We can start achieving your goals together today!
Call
07733 267 250
©️ 2023, ExecutivEdge UK Ltd. All rights reserved.
Website design by Cosmic Velocity
Company registered in England and Wales No. 15174933
Registered office: Lawrence Rose Accountants Ltd, Basepoint Business Centre, Rivermead Drive, Swindon SN5 7EX.
Let’s talk
We can start achieving your goals together today!
Call
07733 267 250
©️ 2023, ExecutivEdge UK Ltd. All rights reserved.
Website design by Cosmic Velocity
Company registered in England and Wales No. 15174933
Registered office: Lawrence Rose Accountants Ltd, Basepoint Business Centre, Rivermead Drive, Swindon SN5 7EX.
Book a free consultation
Book a free consultation
Background
BraddockMatthewsBarrett or BMB (formerly David Barrett Partners) is a respected executive search firm known for its high-touch service and seamless delivery. In the London office, Dina (their Executive Assistant and Office Manager) is the heart of the office and the lynchpin who project manages their assignments.
Need
Operational continuity for BMB is critical. In a boutique search firm where precision, pace, and polish are non-negotiable, going without holiday cover isn’t just inconvenient - it’s a business risk.
Risks
The potential consequences of leaving their EA’s role uncovered during her holiday are:
Interview chaos: delayed scheduling slowing down process.
Client silence: emails unanswered, updates delayed, and a dip in perceived service.
Team overload: the additional loading on the remaining team risked pulling focus from strategic business development and assignment work.
Candidate confusion: gaps in communication leading to frustration and disengagement, risking more work and longer, more costly, assignments.
Approach
Through our annual subscription plan, BMB is able to seamlessly cover Dina’s main holidays throughout the year. The plan offers flexibility to choose the number of days and hours needed, with dates booked in advance to ensure smooth planning.
Before each holiday, we work closely with Dina to ensure everything is set up for success:
✅ A workload report outlining the team’s responsibilities and key actions
✅ A workload report outlining the team’s responsibilities and key actions
✅ An experienced Search EA (Leanne) is assigned for the full duration of Dina’s leave
Results
✅ Continuity without compromise: our client BMB benefits from true continuity — thanks to Leanne, one of our experienced Search EAs, who seamlessly steps in each time. Her familiarity with the team, workflows, and systems means there’s no learning curve, and no need for costly temporary solutions.
✅ Rest for EA’s, productivity for partners: with ExecutivEdge in place, Dina can take a full, restful break knowing the business is in safe hands. The Partners remain productive, and the search process continues without missing a beat.
✅ A smooth return: Leanne keeps everything running efficiently, including managing the inbox and priorities. When Dina returns, she finds everything under control - ready to pick up exactly where she left off.
“I knew Leanne as we'd worked together years ago, so I picked up the phone when I saw her posts on Linkedin and she met the team. The rest is history, and we haven't looked back. I no longer dread my holidays, being disturbed whilst away or return to an over full inbox and a to-do-list where everything is a priority. It's a process that works - brilliant!”
Dina Durand, EA & Office Manager, BMB Ltd
Even the most capable firms can be vulnerable when their lynchpin steps away for a well-earned break. With the right planning and support, holiday cover doesn’t have to mean compromise, dread or stress. ExecutivEdge makes it straightforward and seamless.
Can we do the same for you?
Get in touch today to seee how we can support you
Book a free consultation